Defence Agencies are vital pillars within the government’s structure combining the expertise of Australian Defence Force (ADF) personnel, civilians from the Australian Public Service (APS) and skilled contractors. A key initiative aimed to upgrade an enterprise ICT environment to meet evolving ADF needs. The main challenge was acquiring, growing and retaining a highly skilled contractor workforce aligned with the expanding program.
Brand Rebellion was engaged to lead the workforce stream, ensuring the right talent, structure and strategies were in place to support delivery at scale and pace.
Approach
- Developed a comprehensive strategic workforce plan outlining capability needs, skills gaps and talent acquisition strategies to meet evolving capability needs.
- Designed and implemented a future-ready workforce operating model, defining structure, processes, and management practices, to improve structure and performance.
- Developed the organisational design with clearly defined roles, job titles and reporting units aligned to the new operating model.
- Conducted detailed labour market analysis to inform recruitment strategies, identify talent sources and build industry partnerships.
- Developed a recruitment strategy with a workforce tracker to forecast, manage and monitor recruitment activities.
- Created a prioritised role model, highlighting critical impact areas, guide resource allocation and support risk mitigation.
- Established a workforce management approach to enhance recruitment, onboarding and performance management across the project lifecycle.
- Developed a comprehensive onboarding kit to support seamless integration of new hires.
- Developed job descriptions for all contracted roles, providing role clarity and performance expectations.
- Leveraged data and analytics to support evidence-based workforce planning and ongoing refinement.
